Refund policy

ALWAYS HASSLE-FREE RETURNS AND EXCHANGES

Refunds

If you are not 100% satisfied with products purchased directly from Baby Brawlers, just send it back and we will process your refund.

To return an item, send an email to babybrawlers@gmail.com with details of your purchase — order number and item(s) you would like to return. You can then mail the order back to our shop at 755 Queensway E Unit 15, Mississauga, ON L4Y 4C5. Customers are responsible for the cost of return shipping. Once we receive the product, we will process your refund.

Damages and Issues

We package each item with love and care, but sometimes the journey to you can be a bit rough. If there are any issues, damages, or if we accidentally sent the wrong item (we’re so sorry!!), please let us know so we can make it right.

Exchanges

If you changed your mind, that’s totally ok!! To exchange an item, send us an email to babybrawlers@gmail.com with details of your original purchase (item(s) purchased, shipping information, contact information), and let us know what items you would like to exchange it for. We will gladly process your exchange (provided stock is available).